pullup.now | Host Exclusive Parties

1. Introduction

Welcome to pullup.now. By using our platform, you agree to these Terms of Service. pullup.now provides a platform for hosting and managing events, including guest list management, QR code check-in, ticket sales, custom landing pages, and event discovery.

2. Accounts

You must be at least 18 years old to create an account. You are responsible for maintaining the security of your account and all activities that occur under it. You can request a copy of your data at any time (limited to once per 7 days).

3. Free and Premium Plans

pullup.now offers a free tier and a premium subscription at £4.99/month. Free users can host parties with up to 20 guests. Premium users get access to:

Up to 50 parties per month
Up to 10,000 guests per party
Ability to sell tickets with multiple tiers
VIP guest tagging and priority check-in
Advanced analytics and insights
Custom landing page builder
Custom email templates
Story mode for social sharing
Custom themes and branding
Public event listing in Events Discovery

You may cancel your premium subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

4. Payments and Ticket Sales

For premium users who sell tickets:

Payment Processing: All ticket payments are processed securely via Stripe.
Fund Holding: Money collected from paid events is held in Pullup.now's business bank account with Monzo until payout is requested.
Payouts: Hosts can request payouts via UK bank transfer (1-2 business days) or international bank transfer via IBAN/SWIFT (3-5 business days). Payout requests are processed manually and you will receive confirmation via email.
Minimum Payout: The minimum payout amount is £10.

5. Event Discovery

Premium users can opt to make their events publicly discoverable. Public events appear in our Events Discovery section and can be found by users based on location. By making an event public, you agree that:

Event details (title, date, time, area) will be visible to all users
Your display name will be shown as the host
Users can find your event based on their location
Exact addresses are only revealed to confirmed guests

6. Host Responsibilities

As a host, you are responsible for:

Ensuring your events comply with local laws and regulations
Managing your guest list appropriately
Providing accurate event information including location
Refunding guests if your event is cancelled
Ensuring the safety of your guests at your venue

7. Refunds

Refunds for ticket purchases are handled on a case-by-case basis. Hosts are responsible for refunding guests if an event is cancelled. pullup.now may facilitate refunds in cases of dispute.

8. Data and Privacy

You can request a full export of your data at any time through your account settings. Data exports are limited to once every 7 days to prevent abuse. You can also delete your parties and account data at any time. See our Privacy Policy for full details.

9. Prohibited Content

You may not use pullup.now for any illegal activities or events that promote hate, violence, or discrimination. We reserve the right to remove events that violate these guidelines.

10. Termination

We reserve the right to terminate or suspend accounts that violate these terms or for any other reason at our discretion.

11. Changes to Terms

We may update these terms from time to time. Continued use of the platform constitutes acceptance of any changes.

12. Contact

For questions about these terms, please contact us at support@pullup.now